Travel Contact Centre – Technology

The Contact Centre for corporate travel is the engine around which the whole business revolves. If you don’t have a smoothly operating Contact Centre, you do not have a product. The Unit can be quite a beast when it comes to Technology. The secret of success in a Contact Centre lies with the manager’s skill and ability to harness the entire offering of the various technologies employed, and make them work together, to deliver a best-in-class product. Continue reading “Travel Contact Centre – Technology”

Rome in Six Days

I thought this time, I’d take a break from Corporate Travel and give an itinerary, instead. Let me take you to my most favourite city in the world: Rome. Where 2700 years of vintage history is blended with the mundane cocktail of everyday life of the 21st Century. Given two weeks, you can hardly do justice to the City; most tourists try to give it five days, before they move on. Of course, you will find tons of information on Rome, in every language of the world; but, let me show you the City, my way – Rome in six days. Continue reading “Rome in Six Days”

Welcome to My Travel Blog

When I looked at what sort of Travel Blogs are out there on the Net, I came across hundreds. They are mostly Leisure Travel Blogs sharing information on destinations, or how to construct your trip. There are lots of tips. Many dos and don’ts. I have also seen some Business Travel Blogs that cater mainly to the corporations; not too many of those, however. Continue reading “Welcome to My Travel Blog”