Value Added Tax Refund on Business Travel

Devolución del IVA

Proposed originally by the German industrialist Wilhelm von Siemens in 1918, Value Added Tax or VAT has become an important part of the Tax structure in many countries. France was the first country to introduce VAT in 1954. Today it is for France, the most important source of State Finance and forms almost 50% of the Government’s revenues.  Other countries were quick to add VAT to their own Tax structures. Most countries in the world today charge Value Added Tax, as part of their fiscal policy. It is a Tax that even visitors to such countries have to pay. It is unavoidable.  It can be as high as 25.50% in some countries. Every hotel stay, or restaurant bill, involves VAT.  The Scandinavian countries charge the highest rates. In some countries, different services or goods, attract different rates of VAT that is chargeable.  VAT varies from 5% to 25.50%. Fortunately, many companies become eligible for VAT refund on the business travel of their employees.

Value Added Tax Refunds

Value Added Tax on business travel can be refunded
VAT on business travel can be refunded

The scope of this blog is restricted to VAT refund on business travel. It has nothing to do with VAT recovery related to Leisure travel or personal shopping. Most companies today, just budget the VAT amounts as part of their Travel and Entertainment (T&E) expenses, and write them off as an expenditure. Many companies do not seem to realise that these amounts can be recovered.  Many countries (mainly in Western Europe), actually refund VAT.  Among the Directives that govern VAT refunds, two are most important to business entities.  The 13th Directive: it relates to refunding countries that refund to non European Union (EU) countries.  The 8th Directive: which is concerned with EU member countries refunding to other EU countries.  Among the countries that refund VAT are: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malta, Monaco, The Netherlands, Norway, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. It must be noted however, that not all countries refund to every country around the world.  Some apply the rule of reciprocity.  In other words, they will only refund to travellers from countries, who refund to their own business travellers.

Expenditure under several categories are eligible for refund. Here are some items on which VAT can be refunded: Hotels, Car Rentals, Meals, Banquets, Meetings, Seminars, Conferences, Training, Trade Shows, Legal, Advertising, Research and Development (R&D), and Technical Fees etc. It must be noted that not all categories are refundable in all countries.

In spite of the arrangements with various governments to refund VAT, too many companies leave their recoverable Value Added Tax unclaimed. Millions of dollars that can be refunded each year, are never claimed. It is difficult to understand why.  In some cases it may just be ignorance; in others, it may be due to inadequate internal company processes.  It really is a saving option that is up for grabs.

What does a company have to do to recover VAT on business travel?

Value Added Tax
Convert the paper in your files, to hard cash

There are two ways to do it. The corporate can use it’s own Tax Department (if they have one), to file for VAT refunds. Alternatively, they could employ a VAT recovery company to recover their refundable VAT, on their behalf.  The former can be a lot of work and time consuming. Different governments have different regulations and often, even completely different processes.  The documentation involved can be different as well. I would recommend that a company outsources the filing process: appoint an established VAT recovery company with a good recovery record, to do the work. Most often there are no upfront fees that the corporate would have to pay.  The VAT recovery company would just deduct the mutually agreed service fee, upon successful recovery of the refundable VAT.

Which VAT recovery company should a corporate choose?

In the process of selecting a VAT recovery company, the following questions will prove useful:

  1. How long has the Company been in the VAT recovery business?
  2. Do they have a process that is able to interface/interact with client Expense Management System software to evaluate the full potential of the service and also use the same access to maximise the client’s VAT recovery?
  3. What is the percentage of successful recovery? (percentage between submissions and recovery)
  4. How many countries can they recover VAT from?
  5. Will they handle registration that some VAT refunding countries may require?
  6. Do they have any upfront fees?
  7. What do they do when a invoice/receipt with a large VAT value, is rejected by the relevant VAT authorities?  Do they have an internal process to work around the issue?
  8. Are they able to go beyond VAT recovery on routine business travel? For example, handle VAT on Accounts Payable invoices.
  9. Do they provide online summary reports on what has been submitted, recovered and what is in the pipeline?
  10. Do they provide clients with an Account Management service?

Conclusion

Investing a little time in choosing the right VAT recovery company to handle their VAT refunds could go a long way in successful recovery of VAT.  Sometimes the process can become part of a Corporate Travel RFP, and the company can leave it to their Travel Management Company (TMC) to deal with the VAT refunds.  Many TMCs today have arrangements with VAT recovery companies to handle the process for their clients as part of the TMC service.

I would personally urge you as a business entity, not to leave your refundable Value Added Tax unclaimed. Refundable VAT invoices/receipts have a limited shelf life for the process.  After the stipulated deadline passes, you would have lost the opportunity to convert paper into cash. Why on earth would any business wish to throw money away? Do convert the paper in your files, to cash.

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© Mano Chandra Dhas

Author: Mano Chandra Dhas

Principal Consultant and Managing Partner, of Coromandel SAS, Mano Chandra Dhas, has over 40 years of experience in front-line Travel. It includes experience in India, Bahrain, The United Arab Emirates, Middle East and West Asia. Fourteen of those years were spent with Airlines (Singapore Airlines and Alitalia); the remainder, with travel Agencies: Kanoo Travel, Thomas Cook, Dnata - HRG (Emirates Airlines Group) and Carlson Wagonlit Travel, UAE. He spent 35 years of his working life in the Arabian Gulf, where set up BTI Middle East and West Asia (known today as HRG Middle East and West Asia) in 14 countries, for Dnata, the Regional Managing Partner. He managed the Corporate Travel Division of Dnata for over 10 years. As Country Manager of CWT United Arab Emirates, he managed a throughput of over 100 million US Dollars per annum. During his involvement in Travel Management in the Gulf, he personally interacted with several major multinational companies in the Region; he has been involved with international Travel consolidations. Mano also managed the Dnata Contact Centre with over 150 staff reporting to him. Known for his stolid integrity, his major strengths are Account Management, Relationship Management and Service Delivery. Mano now lives in Bogotá, the capital city of Colombia.

6 thoughts on “Value Added Tax Refund on Business Travel”

  1. Dear Sir..A fantastic article indeed. I represent UNIGLOBE ATB, a renowned TMC based out of India.I would be grateful if you enlight me on the fact whether any TMC operating in India has tie up with VAT recovery companies. If yes, i’ll be thankful if a share few names.

    Best regards,

    Ravinder

    1. Dear Ravinder, thank you for connecting. I personally worked almost all my working life in the Gulf and am not up to date on the working relationships of TMCs in India. I can however tell you by experience in other parts of the world including the USA and South America, not many TMCs are taking the Value Added Service of VAT Recovery seriously. I would be delighted to guide you in setting up the service for your clients. My email address is mcd@coromandel.co Please do email me, and we can go into a lot more detail about VAT refunds. Regards, Mano

  2. Hi Manu … A very timely article and one I shall be adding to in a forthcoming blog on Linked In .

    In respect to the query on India , my firm ProKonsul offers VAT Reclaim services in the Indian & Asia Pacific region through a representation arrangement with Taxback International, Ireland – one of the largest VAT recovery firms globally . Our solution offers the capability to conduct a no -obligation analysis to determine VAT potential in a client including extraction of data from expense management systems , credit card data & ERP systems . Our solution in this region is relatively new with operations commencing in Q4 , 2015 .

    One of the primary reasons why firms in this part of the world don’t apply for Vat Reclaim is because they simply are unaware of the process . Others don’t act due inertia as there is some amount of data consolidation required .

    Should you have any questions or queries on this subject I will be most happy to answer then. Further if you believe there are any approaches by which we can collaborate on opportunities in VAT Reclaim in this region or the rest of the world , I will be delighted to partner you . My email id is gaurav@prokonsul.in . Best Gaurav

    1. Hi Gaurav, thank you for your comments. I have been involved in VAT recovery in one way or the other for a few years now. I am always perplexed by the total lack of enthusiasm on the part of many corporates. As you say, in many cases it could be ignorance; and in some,absolute inertia. Sometimes, I cannot understand why a proposal to convert some of the paper sitting in their files, to hard cash is not attractive enough! The very same corporates often chase every dime, when it comes to pinning their Travel Management companies down to lowering Transaction Fees, for their Travel arrangements.

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